Reimagine the retail experience with modern digital technologies
Reimagine the retail experience with modern digital technologies
Consumer behaviors change minute to minute. But online shopping has seen a meteoric rise, especially since the coronavirus pandemic, and that shift is only expected to increase. Based on their online experiences, customers now expect rich, multi-channel, hyper-personalized and convenient buying experiences from all their vendors. This instant access to product and service information and competitive price points is allowing customers to switch brands at click speeds.
To stay relevant and grow in this dynamic scenario, companies are adopting retail technology solutions to get deeper insights into their customers, deliver delightful shopping experiences and discover expanded business models along the way.
Digital Investments paying rich dividends for retail businesses in multiple ways
Digital Investments paying rich dividends for retail businesses in multiple ways
Benefits of multi-cloud adoption, application modernization, AI/ML and IoT
Benefits of multi-cloud adoption, application modernization, AI/ML and IoT
Get Deeper Customer Insights
Offer Superior Buying Experiences
Improve Business Productivity
Identify New Revenue Opportunities
Our expertise for digitalization in retail industry
Our expertise for digitalization in retail industry
Data, Information and Insights
Unlock the key insights hidden in your raw business data originating from multiple sources including CRM, ERP and other enterprise applications, real-time inventory, shop and warehouse sensors and more. With Xoriant’s proprietary accelerators and deep relations with leading technology partners, we help retail companies capture, analyze and transform data into insights at digital business speed.
Business Productivity
Dynamics 365 and other applications
Connect all business processes to customer touchpoints to get a holistic view of the business to drive deeper customer engagements, and make better, data-driven decisions. Maximize the value of technology investments in leading ERP, CRM, and other business applications with our long-standing partnerships with leading retail solutions including Dynamics 365, JD Edwards, Salesforce CRM, and more.
Cloud, Infrastructure and Security (CIS)
The advanced services and operational agility of the cloud can drive retail business innovations like intelligent price management, hyper-personalization, inventory management, expansion of shopping channels, customer loyalty programs, and more. With Xoriant CIS expertise onboard, retail businesses can achieve success at each stage of enablement, security, and optimization - of the cloud journey.
Technology and consulting services for retail
Technology and consulting services for retail
Strategy and Planning
We will provide comprehensive assessment of your existing system landscape and interoperability status, including recommendations for and onboarding of newer systems, strategic integrations, data management, accessibility and security. Based on our assessment, there will be areas that require a realistic strategy and meticulous planning.
Solution Development
Xoriant advanced digital engineering services can provide end-to-end solution development for individual processes like inventory and invoicing; deliver custom-built solutions to address mission-critical business needs or create omnichannel shopping experiences with modern UX/CX, M-commerce applications, E-commerce sites and more.
Retail Cloud Implementation
We are technology partners with leading industry cloud providers including Microsoft, AWS and GCP. Leveraging the Xoriant Cloud, Infrastructure and security framework, we help our customers to enable, secure and optimize their cloud to create modern, robust, highly interoperable infrastructure for microservices, SaaS, PaaS and IaaS.
Retail Business Analytics
Our retail data and analytics expertise has transformed key areas of our retail customers’ business functions by enabling rapid access to fact-based insights for maximizing the life-time value of the customer, increasing the basket size, or optimizing inventory. Xoriant customers are empowered to harness retail big data solutions to deliver superior customer experiences with efficiency.
The proof lies in the pudding
The proof lies in the pudding
Few unique use cases and challenges we solved with our retail clients
Few unique use cases and challenges we solved with our retail clients
AI/ML based Customer Lifetime Value (CLTV) models
Developed and implemented AI/ML based models to assess CLTV. Optimized sales strategy and marketing budget.
Customer Loyalty
Improved customer experience and loyalty. Returns management with seamless integration with internal commerce systems.
Inventory Management
Automated inventory management solution integrated with the client’s pre-existing infrastructure.
Market Basket Analysis
Insights into customer buying patterns used for AD Item selection and placement, affinity-based product pricing, and targeted marketing.
