Online Self Help Audio Portal Case Study

Xoriant Marketing

Increased the customer base by creating an online version of the self-help audio portal also made available on multiple platforms like iOS, Android, etc. with streaming functionality.

Key Requirements

Support for multiple channels such as web, phone and iPod to listen to audio
Achieving performance benchmarks - Supporting 500 concurrent users with the total user base of 20000 in 8 months
On the fly conversion of audio file formats like MP3, WAV. Know More >>

Key Contribution

Administrative facilities and tools as an independent component.
Thin-client web-services driven architecture for sound streaming that was enabled using voiceXML, Adobe Flash, and RMTP protocols.
User-driven components like bookmarks, file-accesses, review-and-ranking capabilities. Know More >>

Benefits

20% cost savings in the development process due to designing of core components in the 1^st iteration of an engagement with 3 iterations (ROI)
Due to the iterative model, client started getting revenues after the first iteration. Know More >>