Customer Management Portal - Automation Testing Case Study

Xoriant Marketing

A leading mobile and digital advertising technology client improved customer service efficiency by 20% by allowing field personnel to access service data and take additional orders on-the-go through a comprehensive customer management portal.

Key Requirements

Determine system functionality for appropriate bucketing of the data as per the categories and attributes of the incoming media
Functional automation testing for key functionalities of the portal to ensure performance of the reporting platform for modules like Monetization, Ad Server, Mobile etc.
Thorough testing of integration and collaboration of the system with the end users of the system including both publishers and demand partners. Know More >>

Key Contribution

Prepared test plans in test case management system like Test Rails
Automated end-to-end configuration of external MicroStrategy reports like the Ad Server Reports, Bid Performance Reports etc.
Integrated UI with the Vertica database and MySQL to check for consistency. Know More >>

Benefits

Increased efficiency of the clients product by automating almost 90% of the product screens
Incorporating best practices and automation scripts led to quick time to market. Know More >>