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Transforming Tenant Operations Using Integrated Web Platform

Xoriant Marketing

Client Background

The client is a global network of experts providing integrated design, engineering, construction, and professional services to clients and communities. The client’s team translates its vision and mission of supporting efficient operations and ensuring optimal patient experience to develop specific yet flexible physical solutions to achieve goals and priorities in an ever-changing healthcare environment.

The client wanted to provide their customers with access to Power BI dashboards and reports. They aimed to build a customer-facing web portal that would provide users with insights into a surgery/operating room data set.

In addition to the customer-facing portal, they also wished to create an Admin Portal that would allow them to manage user access to Power BI reports and dashboards. The Admin Portal would serve as a centralized platform for user management, access assignment, and user audit.

In addition, the client required another portal for Power BI report viewing, where users could log in and view their Power BI reports. With these portals in place, the client aimed to provide its customers with a seamless and user-friendly experience that would allow them to make informed decisions based on the data presented to them.

Xoriant Solution | Key Contribution

Xoriant’s deep expertise in Power Apps enabled us to design and develop a customer facing web portal that enabled the client to view and analyze surgery/operating room data. The solution includes various components to ensure a smooth and efficient experience for both the client and the users.

One of the primary components of the solution is the tenant provisioning feature, which allows for the creation and management of tenants and tenant-level configurations. This feature enabled the client to manage their users and simplify access to reports efficiently.

Additionally, the solution includes a tenant portal admin for tenant-specific user management, providing an interface for healthcare institutes to manage their users and permissions easily. With role-based user access, the solution enables users to view Power BI reports and provide user with two roles:

  • Member Role: Allows users to use the export features to get more insights from the data
  • Viewer Role: Allows users to only view the report

Overall, the solution provided a seamless user experience, enabling the client and its customers to access the data they need, manage their users and permissions, and gain insights from the data.

Business Benefits

Xoriant designed and implemented a customer-facing web portal that allowed the client to view and analyze surgery and operating room data through Power BI dashboards and reports. The solution provided a self-provisioning tenant management module that allowed the client to easily create and manage new tenants, providing a more efficient and effective way of managing user access and permissions.

The tenant management module also offered greater flexibility for the client’s analytical teams, allowing them to map the tenants with the Power BI workspace. As a result, the client was able to provide its users with a powerful tool for data analysis, while also streamlining its internal processes and improving overall productivity.

The introduction of this portal not only elevated tenant security measures but also amplified overall operational efficiency and optimized resource utilization. As a result, the client was empowered to deliver superior services, enhancing their ability to meet the needs and expectations of their stakeholders.

Technology Stack

Power Apps, Power Automate, Power BI

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