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Cybersecurity in a Post Pandemic Business Ecosystem - Part 2

Phanindra Kumar, Sr. Technology Specialist
Post-Pandemic-Cybersecurity-Challenges-Business-Xoriant

In the first part of this Cybersecurity in Post-Pandemic Business Ecosystem blog series, we looked at how business operations have changed drastically in the last two years. Continuing the series, let us look at the evolution of cybersecurity challenges that has created hurdles for smooth business operations.

Over the past 2 years, the cybersecurity community has witnessed numerous attack vectors that exploit the gaps created by the pandemic; but since most of these malicious activities are concealed, they are tough to identify and defect. 

Cybersecurity Challenges as a Direct Outcome of Pandemic

As the community becomes increasingly aware of the numerous ways hackers use to mimic apps, misuse information, or steal identities, they come face-to-face with several challenges that are a direct outcome of the pandemic:

More Devices to Monitor and Manage

The rapid shift to the hybrid work model was a great way for organizations to continue running their operations, but it also introduced thousands of new and unsecured devices into the enterprise network.

As nations went into lockdowns, maintaining the status quo was extremely critical. To do this, a large percentage of the workforce began using their personal laptops, mobile devices, and home Internet networks to communicate with peers, collaborate on files and access corporate assets ‚Äď which led to a massive surge in the number of devices that had to be monitored and managed.

Limited Visibility and Control on User Activities

With people working from their homes as well as other remote locations, organizations have limited visibility and control over user activities. Monitoring every personal or shared device trying to connect to the corporate network and ensuring every connection is secure hasn‚Äôt been easy. 

Such poor visibility not only impacts governance capabilities; it also affects the continuity of business operations while also putting end-user experience at risk.

Inadequate Security Controls

Endpoint devices, that were once restricted to the physical enterprise perimeter, have now expanded to a much larger environment post-pandemic. As businesses were forced to quickly adapt their processes to fit the new ‚Äúall-remote‚ÄĚ reality, uninterrupted service delivery took precedence over the security of remote workspaces and devices. 

Unfortunately, existing security controls are no longer sufficient to secure and protect the growing number of physical and virtual devices, spread across different locations and geographies.

Expanding Threat Landscape

Since the workforce began working from their homes (and other locations), there has been a massive expansion in the threat surface areas. Since it’s not just the enterprise perimeter or physical devices that need to be secured, but also personal laptops and mobile phones and a sundry list of secured and unsecured VoIP and VPN networks, organizations have been struggling to keep up with the expanding threat landscape.

Compliance and Legal Issues

Accessing corporate resources remotely through VPNs and other secured and unsecured networks has traditionally resulted in stricter remote access policies; but the shift to remote work has, unfortunately, led to more lenient access policies, to ensure the workforce is able to work without interruption. This has created security risks that directly or indirectly compromise corporate networks, causing organizations to end up with several legal and compliance issues.

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