Omnichannel User Experiences Grow Adoption and Market Share
As enterprise business processes undergo digitization, the number and types of end-user devices – computers, smartphones, tablets, smartwatches -- are exploding! And with them a multitude of display, audio, touch capabilities, and form factors that can strain the best UX/CX teams. With new releases and interfaces coming to market every day, are you struggling to deliver a seamless, intuitive, and consistent user experience across every device?
Xoriant stays ahead of the user experience curve by investing in the latest research and next-gen technologies to help your team exceed customer and market expectations.
Key Components of User Experience Design
Cross Platform Design
Digital age users expect productive, enjoyable app experiences across channels, devices, and platforms. Thanks to Rich Internet Applications (RIAs), modern interfaces are faster, more responsive. Our GUI experts will help you create RIAs that offer superior usability, accessibility, portability, and scalability.
Emerging Interfaces
Users are on the cutting edge of digital communications, so continuously updating and personalizing your interfaces is essential to adoption and customer satisfaction. Xoriant can unlock the potential of popular interfaces like voice, chat, AR/VR to enhance your product’s capabilities – and your brand.
Data and Dashboard Visualizations
Data is at the heart of business decision making. Data specialists struggle to harness the structured and unstructured data pouring into your organization--and your customers’ enterprises. But data has no value unless it can be viewed, managed and shared with intuitive dashboards and data visualization tools. Learn more about this core competency.
Omnichannel UX
Modern UX/CX design requires a customer-first approach that defines the user experience/interface first, then builds the functionality within the UX framework. Xoriant UX design delivers high-quality aesthetics and responsiveness, balanced ease of use and functionality, and consistent omnichannel experiences.
Self Service Enablement
Personalized UX/CX is based on individual user's habits and history, as well as interactions. Our human-centered approach to strategy, design and digital implementation generates more than great experiences. Leveraging our technical and behavioral science expertise, we turn UX strategy into user-driven reality.
Mobile/Devices Enablement
Applications can live or die based on cross-platform performance. That’s why Xoriant invests heavily in research to help designers understand how applications run on different platforms in order to ensure they are familiar, yet unique enough, to provide exceptional user experiences and brand recognition.
Cross Platform Design
Digital age users expect productive, enjoyable app experiences across channels, devices, and platforms. Thanks to Rich Internet Applications (RIAs), modern interfaces are faster, more responsive. Our GUI experts will help you create RIAs that offer superior usability, accessibility, portability, and scalability.
Emerging Interfaces
Users are on the cutting edge of digital communications, so continuously updating and personalizing your interfaces is essential to adoption and customer satisfaction. Xoriant can unlock the potential of popular interfaces like voice, chat, AR/VR to enhance your product’s capabilities – and your brand.
Data and Dashboard Visualizations
Data is at the heart of business decision making. Data specialists struggle to harness the structured and unstructured data pouring into your organization--and your customers’ enterprises. But data has no value unless it can be viewed, managed and shared with intuitive dashboards and data visualization tools. Learn more about this core competency.
Omnichannel UX
Modern UX/CX design requires a customer-first approach that defines the user experience/interface first, then builds the functionality within the UX framework. Xoriant UX design delivers high-quality aesthetics and responsiveness, balanced ease of use and functionality, and consistent omnichannel experiences.
Self Service Enablement
Personalized UX/CX is based on individual user's habits and history, as well as interactions. Our human-centered approach to strategy, design and digital implementation generates more than great experiences. Leveraging our technical and behavioral science expertise, we turn UX strategy into user-driven reality.
Mobile/Devices Enablement
Applications can live or die based on cross-platform performance. That’s why Xoriant invests heavily in research to help designers understand how applications run on different platforms in order to ensure they are familiar, yet unique enough, to provide exceptional user experiences and brand recognition.
“We are excited about our current projects in omnichannel experiences. To provide today’s digital users with a seamless contextual experience across a growing number of channels is more important as ever, but more difficult than in the past. The key is to consider how your product will work not only across new tech channels like AR and VR but whether your product is flexible enough to add channels as they arise.”
User Experience Insights
The Age of Smart Assistants
25% of employee interactions with enterprise apps will use smart assistants by 2023, up from only 3% in 2019.
Source: Gartner
Deployment of smart assistants can generate time and labor savings.
Great UX Drive Profits
More than 86% of customers are willing to pay a premium for great service. Conversely, companies that fail to meet these expectations will lose customers to competitors who can.
Source: Customer Experience Impact Report
An enhanced user experience can pay big dividends.
User Research Tops in SDLC
64% of respondents said that the integration of user research into the product development process is the topmost challenge for their business.
Source: Zoom User Survey
Integrate user research into product development processes this year.
Multi Experience: A New Approach
By 2023, more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built and/or run through a multi-experience development platform. Multi experience technology is a step forward in the journey of complete digital transformation.
Source: Gartner
Design and develop a seamless experience for your customers.
Case Study
Case Study
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