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Omnichannel User Experiences Grow Adoption and Market Share

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As enterprise business processes undergo digitization, the number and types of end-user devices – computers, smartphones, tablets, smartwatches -- are exploding! And with them a multitude of display, audio, touch capabilities, and form factors that​ can strain the best UX/CX teams. With new releases and interfaces coming to market every day, are you struggling to deliver a seamless, intuitive, and consistent ​user experience across every device?

Xoriant stays ahead of the user experience curve by investing in the latest research and next-gen technologies to help your team exceed customer and market expectations.

Key Components of User Experience Design

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The Age of Smart Assistants

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By 2025, 50% of knowledge workers will use a virtual assistant on a daily basis. By 2023, Gartner predicts that 25% of employee interactions will be voice-based communications.

Source: Gartner

Deployment of smart assistants can generate time and labor savings.

Great UX Drive Profits

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More than 86% of customers are willing to pay a premium for great service. Conversely, companies that fail to meet these expectations will lose customers to competitors who can.

Source: Customer Experience Impact Report

An enhanced user experience can pay big dividends.

User Research Tops in SDLC

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64% of respondents said that the integration of user research into the product development process is the topmost challenge for their business.

Source: Zoom User Survey

Integrate user research into product development processes this year.

Multi Experience: A New Approach

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By 2023, more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built and/or run through a multi-experience development platform. Multi experience technology is a step forward in the journey of complete digital transformation.

Source: Gartner

Design and develop a seamless experience for your customers.

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Case Study - Usability Testing
Case Study

Provided 80+ recommendations in 5 different areas to achieve enhanced user experience.

Case Study -
Case Study

Improved decision making as the application was now more accessible and available on mobile with voice input capability.

Case Study - UX Enhancement
Case Study

Enhanced the USP of the client’s product. Faster and easier way to understand threat composition using visualizations.