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Client Background

This client provides intelligent global solutions and technologies for customer and team engagement, unified communications, collaboration, contact center management, customer experience management, and networking. Their solutions bring people together with the right information at the right time and in the right context, enhancing engagement among customers, teams, employees, and partners.

Challenge

The client offers a product that provides workspace cloud services to their customers, hosted on the Azure Cloud Platform. This was distributed across multiple Azure subscriptions and utilized a range of Azure services, including Advanced Threat Protection and Azure App Service. Despite the robust setup, the client faced increasing infrastructure costs while offering this solution.

With a diverse set of services and resources spread across numerous subscriptions, identifying the specific areas contributing to these high costs was challenging.

The client needed a comprehensive solution to assess, identify, and address the inefficiencies within their Azure environment to achieve significant cost reductions.

Xoriant Solution | Key Contribution

The primary concern for the client was the escalating infrastructure costs associated with their Workspaces on Azure. With Xoriant’s specialized expertise in Azure and cloud technologies, the client sought our assistance to optimize their Azure environment and bring down expenses.

Xoriant responded by establishing a dedicated FinOps POD team to thoroughly assess the client’s Azure environment. The team's approach was methodical and involved several key steps:

  • Assessment: Conducted a detailed evaluation of the Azure environment, examining various subscriptions and services to understand the full scope of resource utilization.
  • Identification: Discovered several unused resources, including virtual machines (VMs) and excess storage, which contributed to the high costs.
  • Root Cause Analysis: Investigated the factors leading to the excessive expenses.
  • Implementation: Collaborated closely with the client to execute the recommended cost-saving measures, ensuring alignment with operational requirements.
  • Monitoring and Continuous Optimization: Provided ongoing tracking of the impact on infrastructure costs and identified further opportunities for cost reduction.

Our recommendations included:

  • Decommissioning Unused Resources: Removed unnecessary VMs and other idle resources to eliminate waste.
  • Rightsizing Resources: Adjusted the allocation of computing resources to better match actual usage and demands.
  • Optimizing Storage: Streamlined storage solutions to ensure efficient use and cost-effectiveness.
  • Cost-Saving Measures for Security Services: Implemented strategic cost reductions for Security Center and Sentinel services without compromising security.

Business Benefits

The collaboration with Xoriant and the strategic implementation of targeted cost-saving measures resulted in significant financial benefits for the client. These benefits include:

  • Overall Savings: $480,911.60 reduction from April to December, representing a 50.9% decrease.
  • Workspaces-Integration Savings: Over $400,000 in cost reduction.
  • Workspaces-TEST Savings: Over $200,000 in cost reduction.

In addition to the substantial cost reductions, the client benefited from improved resource allocation and usage. The sustained monitoring and optimization efforts ensured that the cost efficiencies were maintained over time, providing the client with a more financially sustainable and efficient Azure environment.

By leveraging Xoriant’s expertise and the dedicated FinOps POD team, the client successfully optimized their Azure infrastructure, achieving both significant cost savings and enhanced operational efficiency.

Technology Stack:

Azure App Service, Azure Database for PostgreSQL, Azure DDoS Protection & more

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