Human Agency Is Key to Enterprise AI Success

India, August 25, 2026 – In an article published on Forbes Tech Council, Xoriant’s Chief Executive Officer, Rohit Kedia, shared insights on why human agency remains the missing variable in enterprise AI and what organizations must do to turn AI capability into lasting business value.

Kedia argued that while AI models continue to advance rapidly, enterprise value has not kept pace because organizations often overlook the “human agency gap”, the absence of clear accountability over what AI owns, where human judgment remains essential, and how AI systems should operate in production.

He explains why trusted data, redesigned workflows, and disciplined operations are critical to ensuring that human judgment moves to higher-value decisions rather than disappearing from the process.

He remarked, “Human Ingenuity paired with Artificial Intelligence is not a nice sentiment stapled onto a technology pitch. It is the load-bearing structure that keeps the whole system honest.” Kedia shares an example of a Fortune 100 bank where agentic AI took over cross-document reconciliation for regulatory reporting, freeing roughly 1,100 analysts to focus on interpreting what the data meant for the bank’s risk posture.

The article explores how Xoriant’s Applied Intelligence approach helps enterprises combine human ingenuity with AI to build systems that are reliable, accountable, and capable of delivering measurable business outcomes.

Read the full perspective on Forbes Tech Council.