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Consumer

Designing Adaptive Commerce, Front to Back

We help retailers, CPG brands and consumer businesses create connected experiences, smarter operations and data‑driven decisions across channels and supply chains.

Building Commerce Experiences Consumers Will Choose, Tomorrow and Today

Shoppers move fluidly between digital and physical and expect brands to recognize and serve them wherever they appear. They expect personalised experiences, frictionless journeys and fulfilment that feels effortless.

We use digital engineering, cloud, data & AI, CX and supply‑chain capabilities to connect platforms, personalize experiences and improve availability, pricing and fulfilment. Whether you are reimagining e‑commerce, reinventing stores, optimizing promotions or building more sustainable, transparent supply chains, we help you move from siloed systems to a living, learning commerce ecosystem, expressing who you are as company and brand.

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House of Xfactors make it happen

Explore how we develop our Whole Brain Thinking

How can we help?

Capabilities That Turn Customer Data into Lasting Loyalty

Hyper-Personalization & Customer 360
Immersive Retail Experiences
In-Store Digitization
Smart Supply Chain & Logistics
Omnichannel Commerce Platforms
Core ERP & Platform Modernization

Hyper-Personalization & Customer 360

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Hyper-Personalization & Customer 360

Hyper-Personalization & Customer 360 

Know every customer deeply and reach them precisely with AI-driven insights that make every interaction feel personal and every campaign perform. 

  • Customer 360-Degree View 
  • AI-Driven Targeted Marketing 
  • Omni Loyalty Programs 
  • Recommendation Engines 
  • Real-Time Segmentation 

Immersive Retail Experiences

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Immersive Retail Experiences

Immersive Retail Experiences 

Bridge the physical and digital divide with AR, VR, and interactive technologies that turn browsing into buying.

  • AR, VR & MR In-Store Experiences
  • Interactive Personalization
  • Customer Engagement Engineering
  • Digital Showrooming 

In-Store Digitization

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In-Store Digitization

In-Store Digitization 

Transform your physical footprint into a smart, data-driven environment that improves operations, reduces waste, and elevates the shopper experience. 

  • Smart & Digital Shelves 
  • Unmanned Store Operations 
  • Advanced Store Planning 
  • Planograms & Digital Twins

Smart Supply Chain & Logistics

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Smart Supply Chain & Logistics

Smart Supply Chain & Logistics 

Predict demand, reduce waste, and fulfil faster with AI-powered procurement, warehousing, and logistics orchestrated end-to-end. 

  • Intelligent Procurement 
  • Smart Warehousing 
  • Logistics Optimization 
  • I4.0 Digital Manufacturing 
  • Demand Forecasting Analytics 

Omnichannel Commerce Platforms

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Omnichannel Commerce Platforms

Omnichannel Commerce Platforms 

Connect every channel, system, and touchpoint into a unified commerce experience that’s fast, consistent, and always inventory-accurate. 

  • Unified Commerce Integration 
  • API-First Architecture 
  • Inventory Visibility 
  • Order Management 
  • Seamless POS Integration 

Core ERP & Platform Modernization

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Core ERP & Platform Modernization

Core ERP & Platform Modernization 

Modernize legacy infrastructure incrementally replacing complexity with scalable, microservices-based platforms built for agility and growth. 

  • Microservices-Based Applications 
  • Data Modernization 
  • Middleware Implementation 
  • Scalability Engineering 
  • Legacy Modernization 

Success Stories

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Case Study

Fortifying Application Security for a B2B Data Provider Using the SSDLC Approach

Robust app security results in secured, compliant and risk-free apps.
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Case Study

Fortifying the Banking Frontlines with Improved Network and Security

Automated device hardening from weeks to minutes without errors.
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Case Study

Faster Big Data Testing and Migration with Metadata-driven Framework

60% Improved Delivery Efficiency Using Test Automation During Migration From SQL Server to Snowflake.
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Achievements

Engineering outcomes that speak for themselves

6 of Top 10
Fortune 500 retail and consumer clients served
450+
Commerce products and platforms engineered
5
Global delivery centres across India, LatAm, Europe, Canada and the US
>500
Engineers with deep retail, CPG & ecommerce expertise

FAQ

Consumer

What does AI-powered commerce modernization actually mean for a retail business?

It means re-engineering the platforms, data pipelines and customer journeys behind every transaction with intelligence at every layer. The result is faster fulfilment, more personalised experiences and operations that scale with demand without losing reliability. 

How does Xoriant help retailers and CPG brands deliver personalised experiences at scale?

We combine customer data platforms, AI recommendation engines and real-time segmentation to build personalisation that feels human. Every interaction is informed by the full context of what your customer wants, not just what they last clicked. 

What makes Xoriant different from other technology partners in retail and consumer?

We bring Human Ingenuity and AI together, combining deep consumer experience with an engineering culture built for the AI era. The result is faster delivery, fewer integration risks and commerce systems your teams and customers can genuinely trust. 

How does Xoriant modernize supply chains for retail and consumer businesses?

We apply AI-powered demand forecasting, intelligent procurement and logistics optimization to build supply chains that are responsive, resilient and visible end to end. Your teams get the clarity they need to make better decisions faster. 

Can Xoriant modernize our existing commerce systems without disrupting live operations?

Yes. Our approach is incremental by design, extending your existing infrastructure toward AI-ready environments without disrupting the commerce workflows your customers and teams depend on every day. 

How does Xoriant build omnichannel experiences that are consistent across every touchpoint?

We design API-first, cloud-native commerce platforms connecting every channel, system and touchpoint into a unified experience. Whether in-store, on mobile or through a marketplace, the experience stays consistent, fast and personalised. 

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