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Insurence

Engineering Insurance Journeys That People Can Trust

We help insurers, carriers, and InsurTech companies innovate without limits. Through Human Ingenuity and AI, we re-engineer underwriting, claims, and policy servicing to deliver experiences that earn loyalty reduce loss ratios and keep pace with a world where every interaction carries weight. 

Where Insurance Complexity Meets Human Centered Engineering

Insurers face pressure from every direction. Customers expect instant, hyper-personalised experiences across every channel. Regulators demand greater transparency, explainability, and control especially as AI enters underwriting and claims decisions. Climate volatility is rewriting risk models faster than legacy platforms can adapt. Fraud is growing in sophistication. And rising claims costs are squeezing loss ratios with no sign of relief. Legacy platforms compound every one of these challenges with every product launch, every claim cycle, every renewal. The organisations that move ahead don't just manage this complexity; they engineer it out entirely.

We combine insurance domain expertise, digital engineering, cloud, data and AI to help carriers and InsurTechs modernize underwriting, streamline claims, reduce frauds and build the customer experiences that earn lasting loyalty. Our teams work side by side with yours to turn operational complexity into measurable improvements in speed, trust and growth.

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Overarching philosophy of HI/AI 

Explore how we power Human Ingenuity with AI (HI/AI)

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House of Xfactors make it happen

Explore how we develop our Whole Brain Thinking

How can we help?

Capabilities That Turn Risk Data into Faster, Fairer Decisions

Distribution, Lead Management & Digital Sales
Digital Underwriting and Risk Analytics
Policy Issuance, Servicing & Customer Engagement
Claims Transformation & Intelligence
Finance Transformation
InsurTech Co-Creation and Incubation
Regulatory Compliance and Reporting

Distribution, Lead Management & Digital Sales

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Distribution, Lead Management & Digital Sales

Distribution, Lead Management & Digital Sales

Digital-first platform that enhances insurance distribution effectiveness by streamlining lead capture, automating sales workflows, and using data and AI to improve productivity, prioritization, engagement, and conversion across agents, brokers, and partner digital channels through embedded finance.

Digital Underwriting and Risk Analytics

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Digital Underwriting and Risk Analytics

Digital Underwriting and Risk Analytics 

Solution framework that unifies data, automation, and AI to deliver faster, consistent, and profitable underwriting decisions by integrating automated evidence gathering, portfolio-level risk intelligence, pricing accuracy models, and risk appetite frameworks, to enhance loss ratios, reduce underwriting leakage, strengthen governance, and optimize distribution productivity.

Policy Issuance, Servicing & Customer Engagement

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Policy Issuance, Servicing & Customer Engagement

Policy Issuance, Servicing & Customer Engagement

Modernize policy administration with straight-through processing and self-service portals that make renewals and endorsements effortless for customers and agents.

Claims Transformation & Intelligence

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Claims Transformation & Intelligence

Claims Transformation & Intelligence

Transform claims operations with a digital-first, AI-enabled platform powered by accelerators and ready-made components that streamline FNOL, enhance intake accuracy, strengthen fraud detection, automate assessments, and deliver faster, more transparent and accurate settlements.

Finance Transformation

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Finance Transformation

Finance Transformation

Transform finance through cloud-based platforms, automated reporting, intelligent reconciliations, actuarial–finance integration, and AI-enabled forecasting that deliver faster close cycles, regulatory-compliant reporting, and actionable financial insights for profitable growth.

InsurTech Co-Creation and Incubation

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InsurTech Co-Creation and Incubation

InsurTech Co-Creation and Incubation 

Accelerate Insurtech innovation through a collaborative co-creation model that combines digital engineering, low-code accelerators, data and AI capabilities to incubate innovative insurance products to offer differentiated concepts to market like embedded insurance, NextGen underwriting, distribution and claims models.

Regulatory Compliance and Reporting

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Regulatory Compliance and Reporting

Regulatory Compliance and Reporting 

Navigate evolving regulatory demands with confidence - from IFRS 17 and NAIC model laws to state-level AI governance and ESG disclosure, through automated reporting pipelines, audit-ready data controls and compliance frameworks built for scale.

Success Stories

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Case Study

Strengthening Salesforce Performance, Security, and Scalability for a Leading Manufacturer

Xoriant helped a leading manufacturer optimize Salesforce performance, strengthen security, modernize integrations, and build a scalable platform for future growth.
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Case Study

GenAI-Powered Engineering Compliance in Regulatory
Data Reporting

How a global bank automated 7,000+ compliance rules using GenAI to boost reporting accuracy and reduce risk.
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Case Study

Redefining Compliance: A Shift from Legacy Bottlenecks to Real-Time Vigilance

Modernizing compliance infrastructure with Databricks on AWS to enable real-time vigilance and automation.
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Case Study

Av-Comm’s Cloud Transformation with AWS and Xoriant

Av-Comm, a global SatCom provider partnered with Xoriant to migrate from Azure to AWS, enhancing scalability, security, and performance for its AI-driven digital platform.
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Case Study

GetInsured Modernizes Health Platform with AWS Cloud Migration

How GetInsured overcame its compliance, cost, and scalability challenges using Xoriant's AWS cloud migration services.
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Achievements

Engineering outcomes that speak for themselves

500+
Engineers with deep insurance domain expertise
20+
Years of insurance domain expertise
50+
Insurance platforms modernized and engineered
75+
Fortune 500 clients served

FAQ

Insurance

What does digital insurance transformation actually look like for a carrier or insurer?

It means re-engineering platforms, data pipelines and workflows behind every policy, claim and customer interaction with intelligence at every layer. The result is faster decisions, lower operational cost and experiences your customers and partners can rely on.

How does Xoriant use AI to improve claims processing?

We embed AI across the full claims lifecycle, from FNOL triage and fraud detection to proactive customer updates. Your adjusters focus on cases that need human judgment. Your customers get fair, timely and transparent settlements.

What sets Xoriant apart from other insurance technology partners?

We bring Human Ingenuity and AI together, combining deep insurance experience across P&C, life, health and specialty lines with an engineering culture built for the AI era. The result is faster delivery, fewer risks and platforms your teams can trust.

How does Xoriant approach policy administration system modernization?

We decouple digital experiences from legacy cores using microservices, API-first design and cloud-native architecture. The result is straight-through processing, self-service portals and the flexibility to launch new products without a core system release.

How does Xoriant help insurers use data to improve underwriting and pricing decisions?

We build governed data platforms, AI-powered scoring models and real-time analytics pipelines that give underwriters a transparent view of risk. Every decision is informed by data, explainable to regulators and faster for brokers and customers.

Can Xoriant modernize our platforms without disrupting live operations?

Yes. Our approach is incremental by design, extending your existing infrastructure toward AI-ready environments without disrupting the workflows your operations and customers depend on every day.

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