Applied Intelligence: The AI That Delivers Real Value

In an exclusive editorial opinion piece with Express Computer, Mukund Rao, President of Global Markets at Xoriant, shares that while we are living in the "iPhone moment" of AI, real success lies in balancing human intelligence with artificial intelligence.

He highlights that "Applied Intelligence" goes beyond shiny tech by integrating AI, advanced analytics, and human insight for tangible outcomes. Unlike isolated adoption, he points out that true value comes from reimagining platforms to be intelligent end-to-end.

Mukund explains three key elements: embedding intelligence directly into business platforms, building lifecycle-wide impact, and keeping the approach human-centric to ensure ethical, explainable results.

He adds that working backward from measurable problems transforms "Artificial Intelligence" into "Applied Intelligence."