Applied Intelligence: The Next Gen Operating System of SaaS

In an exclusive editorial opinion piece with Express Computer, Rohit Kedia, Chief Executive Officer, Xoriant, shares that despite 92% of Indian SaaS companies integrating AI into their products, most treat it as surface-level embellishment rather than a genuine driver of measurable business outcomes.

He highlights that Applied Intelligence goes beyond surface-level features. Unlike deterministic SaaS systems, he points out that it embeds intelligence into how products are built, decisions made, and customer value delivered.

Rohit explains three priorities for SaaS success: moving from AI literacy to AI fluency, enabling professionals to operate as creator-engineers, and connecting intelligence across the entire value chain.

He adds that Applied Intelligence separates AI adoption from architecting the next wave of SaaS.

Read the full article to know how Applied Intelligence is the next wave of SaaS.