Deliver Omnichannel User Experiences. Grow Adoption and Market Share.

The number and types of end-user devices – computers, smartphones, tablets, smartwatches -- is exploding. Among these devices, there’s a multitude of display, audio, touch capabilities, and form factors from different manufacturers. As an ISV, you must meet your customers’ rising expectations, driven in part by the familiarity with digital services provided by consumer applications such as Netflix and Amazon. You hope users will access and use your product on their favorite devices; however, adoption depends on providing an experience that is seamless, intuitive, and consistent across platforms and endpoints. Yet delivering such an experience is increasingly challenging given that new releases and interfaces come to market every day.
An exciting area here is omnichannel which has been a challenge since the rise of different mobile devices and operating systems. Today the number and types of devices and systems are even more varied, with new channels coming online every day. Xoriant stays ahead of the user experience technology curve, investing in the latest research, and next-gen technologies to help you exceed your customer expectations. Across all UX projects, we help ensure improved usability of software for better user productivity and satisfaction, higher adoption, and recommendation.
Key Components of User Experience Design

Cross Platform Design

Emerging Interfaces

Data and Dashboard Visualizations

UX Modernization

“We are excited about our current projects in omnichannel experiences. To provide today’s digital users with a seamless contextual experience across a growing number of channels is more important as ever, but more difficult than in the past. The key is to consider how your product will work not only across new tech channels like AR and VR but whether your product is flexible enough to add channels as they arise.”
User Experience Insights
The Age of Smart Assistants

25% of employee interactions with enterprise apps will use smart assistants by 2023, up from only 3% in 2019.
Source: Gartner
Deployment of smart assistants can generate time and labor savings.
Great UX Drive Profits

More than 86% of customers are willing to pay a premium for great service. Conversely, companies that fail to meet these expectations will lose customers to competitors who can.
Source: Customer Experience Impact Report
An enhanced user experience can pay big dividends.
User Research Tops in SDLC

64% of respondents said that the integration of user research into the product development process is the topmost challenge for their business.
Source: Zoom User Survey
Integrate user research into product development processes this year.
Multi Experience: A New Approach

By 2023, more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built and/or run through a multi-experience development platform. Multi experience technology is a step forward in the journey of complete digital transformation.
Source: Gartner
Design and develop a seamless experience for the customers.


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