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Omnichannel User Experiences Grow Adoption and Market Share

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As enterprise business processes undergo digitization, the number and types of end-user devices – computers, smartphones, tablets, smartwatches -- are exploding! And with them a multitude of display, audio, touch capabilities, and form factors that​ can strain the best UX/CX teams. With new releases and interfaces coming to market every day, are you struggling to deliver a seamless, intuitive, and consistent ​user experience across every device?

Xoriant stays ahead of the user experience curve by investing in the latest research and next-gen technologies to help your team exceed customer and market expectations.

Key Components of User Experience Design

Connect With Us to Learn More About Our User Experience Design Projects
Connect With Us to Learn More About Our User Experience Design Projects
Pravin Dhayfule
Pravin Dhayfule
Senior Manager

“We are excited about our current projects in omnichannel experiences. To provide today’s digital users with a seamless contextual experience across a growing number of channels is more important as ever, but more difficult than in the past. The key is to consider how your product will work not only across new tech channels like AR and VR but whether your product is flexible enough to add channels as they arise.”

User Experience Insights

The Age of Smart Assistants

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25% of employee interactions with enterprise apps will use smart assistants by 2023, up from only 3% in 2019.

Source: Gartner

Deployment of smart assistants can generate time and labor savings.

Great UX Drive Profits

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More than 86% of customers are willing to pay a premium for great service. Conversely, companies that fail to meet these expectations will lose customers to competitors who can.

Source: Customer Experience Impact Report

An enhanced user experience can pay big dividends.

User Research Tops in SDLC

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64% of respondents said that the integration of user research into the product development process is the topmost challenge for their business.

Source: Zoom User Survey

Integrate user research into product development processes this year.

Multi Experience: A New Approach

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By 2023, more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built and/or run through a multi-experience development platform. Multi experience technology is a step forward in the journey of complete digital transformation.

Source: Gartner

Design and develop a seamless experience for your customers.

Learn About Xoriant Frameworks for Digital Product Engineering
Case Study - Usability Testing

Case Study

Better Conversions for a Classifieds Site With Usability Testing
Case Study -…

Case Study

User Interface Modernization With Multi-Language Voice Channel Enablement
Case Study - UX Enhancement

Case Study

UX Enhancement of a Network Security Application

Modern Customer Experience