Table of content

CLIENT OVERVIEW

Our client is the leading provider of health insurance related solutions for providing online and easy access to health insurance. Our client offers these services to a range of consumers spanning from employees of small and medium businesses, state governments and several other customers across the Americas. Our client also acts as an agency that provides a bridge between the carriers and the brokers in offering Health Insurance. They offer information on plans, rates, carriers and eligibility requirements for enrollment, also quotes in easy-to-understand formats are given to brokers and groups.

ENGAGEMENT SITUATION

Xoriant product engineering experts had developed a health insurance exchange for the client in accordance to the Affordable Care Act (ObamaCare). This platform allows users to evaluate healthcare plans best suited to them as per their financial, demographics, family and several other criterions. To obtain the necessary data, the platform is to be integrated seamlessly with 3rd party State web services and health information servers to retrieve and send patient/ customer data and other background checks. The exchange also involves large amount of incoming and outgoing data and other complexities involving interactions with 3rd party applications for different kinds of health insurance plans. Due to these intricacies and sensitivity of the data, it was imperative to have a thorough QA process in place to ensure detailed testing of seamless integrations and also avoid delay in time-to-market considering the time criticality of the platform .

KEY REQUIREMENTS

  • Determine the performance limits of the application including both scalability and reliability on cloud
  • Identify bottlenecks at various system levels
  • Execute performance benchmarking & failover testing
  • Perform security testing to ensure compliance and assure controlled access and authenticity of data
  • Ensuring regression automated test coverage for bi-weekly releases to the client
  • Functional, Regression and Automation testing for key functionalities

XORIANT’S CONTRIBUTION

Considering the sensitivity of data and criticality of the time constraints, Xoriant chose to deliver a Continuous Integration automation framework in order to facilitate faster development of the application along with greater accuracy. Xoriant automation team engaged the client in designing and implementing script-less automation framework to automate end-to-end workflow. It facilitates to automate and execute critical modules by delivering 1400 test cases. Xoriant automation team developed Continuous Integration model effectively using Jenkins that verified each and every check-in by automated builds and allowing team to detect problems early for different releases. The Continuous Integration model facilitates developer and QA teams to build and execute automation job on different environment and releases for different releases across different States. Xoriant automation team developed more than 50 Continuous Integrated jobs on Jenkins including Sanity, Regression and Smoke testing.

KEY CONTRIBUTIONS

Functional Testing

Xoriant testing team primarily focused on client’s business functionality and ensured end-to-end functional precision without any exception. The offshore testing team partnered with the client and followed Agile methodology for testing services. An effective communication channel between the client, offshore teams and onshore teams ensured completeness and clarity of the requirements. Xoriant functional testing experts implemented robust test process using Zephyr of JIRA to deliver complete test management and reporting.

Regression Testing

Xoriant team created business critical regression test suites for all States the product was developed for. Weekly regression cycles were carried out with identification and closure of defects well before time of the product releases.

Security Testing

Considering that the need for this exchange portal was mandated by the US government, it was imperative for the client to comply with all healthcare federal laws under ACA (Affordable Care Act). 100% compliance being one of the critical areas, Xoriant team performed open web application project (OWASP) top 10 testing for all releases of the product using tools like Burp, Paros, Wireshark , Nessus, IBM Appscan and Qualys.

Performance Testing

Xoriant Performance engineering team was engaged from initial phases of the product development. With the domain knowledge and technical expertise on cloud platform, Xoriant team facilitated quick detection of high impacting issues.

Performance Testing Contributions :

  • End user script creation and validation using JMeter & LoadRunner
  • Understand/formulate test scenarios based on Hardware & Software setup for testing
  • Identify Test Data & setup
  • Develop test accelerators for EDI and volume data creation
  • Test Agent setup & Monitor setup ( JVM, CPU, Memory) (Jrockit, New Relic, Native tools)
  • Failover testing
  • Single/Multi user scenarios to validate end-to-end functional/infrastructure stack to understand/validate Web/App/DB servers

Automation Testing

Xoriant automation testing experts provided a hybrid automation framework which was scalable for automating 1500+ testing scenarios across multiple States.

Automation Testing Contributions :

  • Built a hybrid automation framework using Selenium for regression test coverage
  • Jointly created tool for automating code deployment with features like: Issue/File selection, File/version analysis, Server selection and Integration with code repository
  • Used tools like WAVE, PowerMapper to check compliance with different regulations
  • Created automated test scripts for performance, availability tests using JMeter and New Relic
  • Used SoapUI for exhaustive web service testing
  • Implemented simulation of real time environment load on the application server, database server and network and analyze overall performance under different load types

ARCHITECTURE DIAGRAM

 

TOOLS & TECHNOLOGIES

  • Selenium
  • Burp
  • Paros
  • Wireshark
  • Nessus
  • IBM Appscan
  • Qualys
  • New Relic
  • JMeter
  • JIRA-Zephyr
  • WAVE
  • Power Mapper
  • JAWS
  • SOAP UI
  • Jrockit
  • LoadRunner

ENGAGEMENT RESULTS

  • Continuous integration and release management with test automation achieved high build stability
  • Automation test execution reduced total cost dedicated for quality assurance by 20%
  • Scalable automation framework reduced the testing cycle time by nearly 30% thus accelerating product releases
  • Trigger mechanism enabled easy verification of any changes to the application on user levels ultimately avoiding any significant system impacts
  • Parallel execution by utilizing master and slave architecture to run the automation suite on cloud platform reduced infrastructure costs by 15%

Download Case Study

End-To-End Testing Of a Health Insurance Exchange

End-To-End Testing Of a Health Insurance Exchange

Cloud based scalable, optimized and secured health insurance exchange enabled end-customers to evaluate healthcare plans based on their financial, demographics and other several criterions.

Key Requirements

  • Determine the performance limits of the application including both scalability and reliability on cloud.
  • Identify bottlenecks at various system levels.
  • Execute performance benchmarking & failover testing. Know More >>

Key Contribution

  • Xoriant testing team primarily focused on client’s business functionality and ensured end-to-end functional precision without any exception. The offshore testing team partnered with the client and followed Agile methodology for testing services. An effective communication channel between the client, offshore teams and onshore teams ensured completeness and clarity of the requirements. Xoriant functional testing experts implemented robust test process using Zephyr of JIRA to deliver complete test management and reporting.
  • Xoriant team created business critical regression test suites for all States the product was developed for. Weekly regression cycles were carried out with identification and closure of defects well before time of the product releases.
  • Considering that the need for this exchange portal was mandated by the US government, it was imperative for the client to comply with all healthcare federal laws under ACA (Affordable Care Act). 100% compliance being one of the critical areas, Xoriant team performed open web application project (OWASP) top 10 testing for all releases of the product using tools like Burp, Paros, Wireshark , Nessus, IBM Appscan and Qualys. Know More >>

Benefits

  • Continuous integration and release management with test automation achieved high build stability
  • Automation test execution reduced total cost dedicated for quality assurance by 20%. Know More >>
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