Customer Management Portal - Automation Testing Case Study
A leading mobile and digital advertising technology client improved customer service efficiency by 20% by allowing field personnel to access service data and take additional orders on-the-go through a comprehensive customer management portal.
- Determine system functionality for appropriate bucketing of the data as per the categories and attributes of the incoming media
- Functional automation testing for key functionalities of the portal to ensure performance of the reporting platform for modules like Monetization, Ad Server, Mobile etc.
- Thorough testing of integration and collaboration of the system with the end users of the system including both publishers and demand partners. Know More >>
- Prepared test plans in test case management system like Test Rails
- Automated end-to-end configuration of external MicroStrategy reports like the Ad Server Reports, Bid Performance Reports etc.
- Integrated UI with the Vertica database and MySQL to check for consistency. Know More >>
- Increased efficiency of the clients product by automating almost 90% of the product screens
- Incorporating best practices and automation scripts led to quick time to market. Know More >>