Successful deployments of products yield new challenges – demand for new features, upgrades on latest technology platforms and improvements on price-performance ratio. Companies find it difficult to upgrade software faster due to lack of resources, people, money and time. As a result, problems that require sustaining engineering arise. In such scenarios, significant engineering efforts require funded projects to do the re-design, qualification and other technical-related activities leading to improvement of parts implement in the fielded systems.
For the major customers of our clients, which need one-off special product versions, Xoriant provides comprehensive custom development, testing and quality engineering, porting services that accelerate software non- standard product upgrades and extend offerings for new markets.
Many of our clients face situations where some of their major customers do not upgrade their environment to the latest product versions. Since these customers have made major customizations and enhancements to the older product versions, migration to the newer version becomes very difficult. In such cases, our clients find it difficult and expensive to keep their engineers supporting and enhancing the older versions. In many of these situations, Xoriant has taken over full support of the older versions, including the source code and the version control environment, thus dedicating a team to support end-of-life products, which is a win-win situation for our clients and their customers.
Our Sustaining Engineering Services include:
Maintenance of the code base
Bug fixes and release patches
Custom feature/functionality enhancements
Re-engineering for porting, migrating, or upgrades
“Xoriant has been associated with our company for the last 4 years in design, development and implementation of the Xtreme Service Activity Manager (XSAM) product, an add-on to our wireless gateway product which is deployed across telephone carriers across the world. My experience with Xoriant is that they have a team that is technically very competent especially in the Java/J2EE area and also professional in its development approach.” - Ulrich Klein, Director of Engg, Wireless Gateway Software Company.
“Our rapid prototyping and subsequent build-out were ably supported by Xoriant's India team. Hence we could explore numerous avenues in our highly dynamic and quickly responsive business model with their support. We consider Xoriant as an integral part of our engineering team.” - Shankar Srinivasan, VP of Products, Web-based Healthcare Comparison Shopping Company
“Xoriant demonstrated a very flexible and responsive approach to help us with our product development needs. Xoriant was able to put together a good team; consistently track and monitor the progress; and make changes as necessary to make sure that we were getting the required productivity out of the team. Xoriant also used creative business models to mitigate attrition challenges in India.” - Chetan Vora, Vice President of Engg, Large Enterprise Software Co.