Communication that often happens through informal discussions and “overhearing” when team members are onsite has to be consciously communicated to the off-site team members. This can be accomplished by encouraging adhoc daily communications or daily team tie-in meeting sessions held at either the beginning or at the end of the day. Communications should be encouraged at a “peer-to-peer”level as illustrated below Further, insist on weekly project meetings and monthly business review meetings. Weekly meetings can bring milestones, schedules, issues, changes, and goals at a tactical level in front of the project teams, while the monthly meetings can focus on larger issues like company goals, directions, and plans.

These help glue the offsite and onsite teams in a more powerful manner especially if you can enable a video conference and meet up virtually. Ask your outsourcing partner on your team. Work closely with your outsourcing partner during this critical time period discussing and resolving issues promptly.Communication training received by their staff and share the best practices that have worked for you in the past. Plan on a “start-up phase” or a pilot project where you can determine what works best for your team. Work closely with your outsourcing partner during this critical time period discussing and resolving issues promptly.