Technical depth ensuring mission-critical systems and applications support
Xoriant partners with leading financial services companies in the U.S. and across the globe to create complex technology infrastructures and systems. We bring deep experience in ensuring the latest best-of-breed software packages inter-operate seamlessly with the old systems and data infrastructure. Our experience in software creation, integration, management, and maintenance helps the business and IT divisions within these companies remain agile, mitigate risk, and innovate for tomorrow.
We have tackled various business/IT challenges in the financial services industry in different areas:
As the business matures, this sector will see profits from an agile, intelligent, customer-centric front-end technology presence that engages, empowers, and enables the digital customer’s convenience while maintaining utmost security. This necessitates embracing new technologies while tightly integrating with legacy systems to conduct seamless transactions, mitigate risk, ensure compliance, and create transparency.
In the retail-banking segment, some issues we have encountered are:
- Unified view of a customer coming through different channels such as branches, Internet, and call centers.
- Reducing fraud and increase transaction security.
- Improving customer level profitability.
- Reducing transaction costs.
- Implementing successful social media strategies.
- Benchmarking against competitors.