Technical depth ensuring mission-critical systems and applications support

Xoriant partners with leading financial services companies in the U.S. and across the globe to create complex technology infrastructures and systems. We bring deep experience in ensuring the latest best-of-breed software packages inter-operate seamlessly with the old systems and data infrastructure. Our experience in software creation, integration, management, and maintenance helps the business and IT divisions within these companies remain agile, mitigate risk, and innovate for tomorrow.

We have tackled various business/IT challenges in the financial services industry in different areas:

As the business matures, this sector will see profits from an agile, intelligent, customer-centric front-end technology presence that engages, empowers, and enables the digital customer’s convenience while maintaining utmost security. This necessitates embracing new technologies while tightly integrating with legacy systems to conduct seamless transactions, mitigate risk, ensure compliance, and create transparency.

In the retail-banking segment, some issues we have encountered are:

  • Unified view of a customer coming through different channels such as branches, Internet, and call centers
  • Reducing fraud and increase transaction security
  • Improving customer level profitability
  • Reducing transaction costs
  • Implementing successful social media strategies
  • Benchmarking against competitors

 

Xoriant teams have been successful in leveraging our technical expertise and product engineering experience to achieve better performance, lower downtime, more connectivity and longer lifespan of the infrastructure, systems and applications used by our financial services customers. Typical financial services IT systems have the following attributes:

Complex solutions for financial servicesComplex:The increasingly complex and regulated financial services business elicits a similar complexity in the information systems supporting these businesses. These systems are required to support the high volume and velocity of transaction throughput, while offering the 24X7 uptime for 365 days of the year and reliability of operation.

 

Real-time support systemReal Time: In addition, business and customer facing users of these technologies require real-time decision-making support using the latest feed of market data that constantly change in parameters and formats.

 

Inter-operable and continuous financial servicesInter Operable: As financial services companies acquire, modernize, and transform, their technology layers need to respond seamlessly. Existing and new systems have to inter-operate and run continuously. Not just that, the IT fabric in financial services companies power new business opportunities even while having to comply with increasingly stricter regulatory frameworks, all of this leading to highly complex ecosystems.